Overview

For Premier and Enterprise Support customers, the ROMS® (Remote Operations Management Service) solution is an application integrated offering that provides intensive monitoring, web reporting and automation to reduce operations costs. ROMS provides a direct path for CommVault to identify issues within a CommCell® group before they become problems. For Enterprise Support and Managed Support customers, the ROMS solution is used by Support Engineers to enable proactive monitoring, analytics and reporting to ensure cost-efficient operations for the enterprise. ROMS is imbedded in the CommServe® server and enabled via a license key.

Our unique approach provides:

  • Intensive, Cloud-based Monitoring
    A key component of ROMS monitoring is the dashboard that simplifies administration by providing a single graphical user interface from which to view job statistics, performance data, CommCell group uptime, tape and magnetic library storage status, audit, licensing, and summary reports for one, some or all CommCell deployments.

  • Flexible Drill-downs to Monitor Operations
    The ROMS solution provides in-depth views of your operations:

    • Data Center UI-based Virtual View – single agent on the CommServe® server provides a virtual view of all data management assets.
    • Tri-level Granular Views – drill down to Master, Data Mover, and Client levels; report on updates and system counts.
    • Edge Device Macro Views – library and array level views show utilization rates and operational performance.
    • Edge Device Granular Views – exploded views of disk and tape assets – device status, consumed capacity, location.

Learn More About the ROMS® Solution

To help you learn more about the ROMS® solution, CommVault has prepared a presentation. Please click the image below to open a pop-up window that will play the presentation video.