Global Presence

CommVault Professional Services consists of a global team of consulting service professionals with the expertise and experience necessary to ensure that every Simpana solution is the best one for each customer's unique environment and requirements. Executing on the core DESIGN and BUILD components of the CommVault Services Methodology, our Professional Services organization executes with industry leading customer satisfaction.

CommVault's Professional Services team is a seamless organization with engineers throughout the Americas, EMEA, and Oceania. CommVault Professional Services is scaled to execute from a single site in any one of six continents or a multinational parallel data center deployment that touches dozens of locations in multiple countries in a single day.

CommVault Professional Services works closely with customers and partners to enable right size / right cost service options that enable Simpana solutions and minimize Time to Value.

Learn more about CommVault Professional Services by contacting your CommVault Professional Services team.

Rigorous Standards

CommVault Professional Services employs rigorous standards for Quality of Service assurance in the DESIGN, BUILD, and MANAGEMENT of its customer engagements. Using CommVault's innovative Patent pending Professional Services Portal, every aspect of every customer project is captured by the CommVault Services Team; from project concept through to project completion. The Professional Services Portal provides the baseline through which customer environments and requirements are clearly understood and executed against. The use of this industry first process increases efficiencies in implementation for CommVault customers, saving time and money while reducing implementation issues.

This assurance process is reinforced through exhaustive attention to customer satisfaction. Each CommVault Professional Services engagement is concluded with feedback requests based on the work completed by the CommVault team for that customer. Our organization measures its success one customer at a time – with 76% of our respondents indicating that CommVault Professional Services is better than any other Service provider with whom they've worked.

Advanced Capabilities

CommVault Professional Services delivers well over 1,500 complex customer engagements per year. This broad base of experience in data centers of all sizes, and in every customer environment imaginable, reinforces the expertise of the Services team in the execution of Advanced Consulting Services. These Advanced Services, based on the core methodology of DESIGN, BUILD, and MANAGE, offer CommVault customers enabling services that uniquely meet customer requirements for site or business-specific capabilities.

Advanced Consulting Services draw from CommVault's top engineering and project management talents and provide customers with highly skilled DESIGN and BUILD services that enable customers to gain operational efficiencies to power CommVault Simpana environments to the utmost levels of efficiency and performance.

Learn more about these Advanced Services by contacting your CommVault Professional Services team.

Accredited CommVault Engineer (ACE) Program

The CommVault® Accredited CommVault Engineer Program trains, coaches and certifies Partners to provide services to CommVault® Simpana® software Customers. Within the program, Partners evolve to an “ACE” status after many services engagements that prove and validate their significant experience and success deploying our software. Throughout each engagement, ACE Partners leverage their best practices and skills to ensure that CommVault Customers quickly reap the optimal value from their Simpana® software investment.

Find the Services Solution that's Right for You...

Select from the list of objectives below to learn more about which CommVault Services Solution will help you meet those goals: