Customers can access our telephone support hotline 24 hours a day 7 days a week (including US holidays) by dialing:

NORTH AMERICA (Toll Free #) (877) 780-3077
NORTH AMERICA (Direct Toll #) (732) 571-2160
MEXICO 01-800-681-1581
EUROPE, MIDDLE EAST & AFRICA (EMEA)
     Belgium
     France
     Denmark
     Germany
     Ireland
     Israel
     Italy
     Netherlands
     Portugal
     South Africa
     Spain
     Sweden
     Switzerland
     United Kingdom
     Other EMEA Countries		  
0800-79392
0800-918893
8088-9260
0800-1012330
1-800-608178
1-80-9216346
0800-782147
0800-0227402
800-8-14516
080-09-81256
0900-991600
0200-896316
0800-836023
0800-9171424
+49-208-468-4650
ASIA-PACIFIC & JAPAN (APJ)
     Australia
     China
     India
     Japan
     Korea
     Malaysia
     New Zealand
     Singapore		  
1300 368 528
400-818-5908
1800-425-2951
0120-938-003
00-308-13-1763
1-800-813-686
0800 447 342
800-101-2206

Please, before you call have the following information ready. This will significantly speed up the support response process and enable CommVault to serve you better.

  • Company Name
  • Your Name and Contact information
  • CommCell-ID
  • Product Version
  • A brief description of the problem

Non-Maintenance Customers
Customers who do not have a maintenance agreement with CommVault will have limited access to technical resources. CommVault will respond on a Time & Material basis with "best effort" only upon receipt of a Purchase Order or Credit Card.

(Our goal is to answer your call within 2 minutes)